Returns & Exchanges
At Astrobiscuit, we want you to be completely satisfied with your home decor and furniture; if you are not, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original condition and packaging to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original boxes with all protective padding to prevent damage during transit back to our warehouse.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.